FAQs

How do I return my books and other items?

You can return any books or audiovisual items that fit through the 24 hour drop-off slots located outside and to the left of the main library entrance. For ‘oversize’ items (such as backpacks, board games, sensory items, or kits) that will not fit in the drop bin, please bring these items inside the library and return them at the Circulation desk. 

My account is about to expire. How do I renew it?

Please visit us at the library with a government issued ID as well as proof of current residential address*. We will confirm your information and renew your card.

*A P.O. Box or General Delivery is not considered proof of residential address.

Acceptable forms of government issued ID include:

  • Valid drivers’ license
  • Government issued photo health card
  • Secure Certificate of Indian Status Card
  • Valid passport

Acceptable forms of proof of current residential address include:

  • Valid drivers’ license
  • Utility bill (issued within the last 2 months)
  • Insurance document (current within last 2 months)
  • Vehicle registration document (current within last 2 months)
    Rental lease agreement or receipt (current within last 2 months)
  • Mortgage documents (current within last 2 months)
  • Mail received from a government agency (within the last 2 months)

How do I access program or special event info?

On the menu bar at the top of this page, hover over "Programs & Events". All of our current program information is here for your convenience.

Take a look at our upcoming events in the full calendar.

Register for programs and special events using our online registration forms found under each program listing in the calendar or call us at 780-962-4423 ext. 0 and we'll be happy to help. 

Can I donate items to the library?

Yes! However, we currently have limited space so please consider donating items that are in excellent condition and with recent publication dates. Further information on our donation criteria and obtaining a tax receipt for physical donations can be found at Donating Used Books and More.

Can I bring my animal or pet into the library?

The library recognizes the need, at times, to have specially-trained animals that assist persons with disabilities. To balance customer needs with health and safety concerns, only service animals may visit the library. 

Service animals are animals that are individually trained to perform tasks for people with disabilities - such as guiding people who are blind, alerting people who are deaf, pulling wheelchairs, alerting and protecting a person who is having a seizure, or performing other special tasks. Service animals are working animals, not "pets," and include therapy animals (e.g. therapy dogs). If a patron wishes to bring in their Emotional Support Animal (ESA) to be able to use the library facility, they must notify a staff member and must provide documentation from their health care provider outlining the need for the ESA. 

Service animals must be either leashed or contained in some manner (i.e., cage, carrier etc.). Animals will not be permitted to roam freely through the library. Animals must remain fully under their handler’s control at all times, are not to approach other patrons in the library, and shall not unreasonably interfere with the health and safety of other library users.

I'm a local author, can I work with SGPL?

If you are a local author interested in collaborating on an event please send us a media package with your request to asgprogramming@yrl.ab.ca. If your publication and request to do a reading fit with one of our already-existing programs, we may contact you to follow up.

We do not organize book launches, however we do have rooms available for rent should you want to host one here at the library. Further information on room bookings. If you require further support we'd recommend contacting our partners at the Writers' Guild of Alberta.

We will be hosting a Local Authors Fair later in 2023. Stayed tuned on our social media channels for updates and registration information coming soon.

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