Accessibility Services

The Spruce Grove Public Library is committed to creating an inclusive environment so all individuals can access and participate in the library through our programs, services and space (virtual and in-person).


Accessibility Services available at SGPL:

Animals at the Library
The library recognizes the need, at times, to have specially-trained animals that assist persons with disabilities. To balance customer needs with health and safety concerns, only service animals may visit the library. Service animals are working animals, not "pets," and include therapy animals (e.g. Emotional Support Animals). Further details can be found under the FAQ page.
Audiobooks and eBooks Audiobooks are available on CD/MP3 formats and digital formats. They are available for checkout through SGPL and are listed in the TRAC catalogue. Find out more about digital audi​obooks and eBook option through our eResources that include HooplaOverdriveAlberta eBooksCloud Library
Books by Mail/Home Library Services We do not offer this service directly, however, our partner organizations at CELA and NNELS do! Drop by the Information Desk to see how we can help you set this up if you have a Print Disability.
Braille Books We have collection of books embossed with braille, including children's titles. These are listed in the TRAC catalogue. We also have a Braille Gaming Kit.
Building Accessibility SGPL has main doors that open with the push of a button. The library is all located on one floor at ground floor level with no stairs or elevators required to access our collections or programs.
Calming Supports Kits Library too bright or too noisy? We now have Calming Supports Kits to make your library experience more enjoyable.
We have sunglasses and noise-cancelling headphones (for both adults and kids sizes). We also have weighted lap pads, sensory seat cushions, fidget toys and other sensory items.
These kits are for use in-house for adults and kids that may need adaptations for their visit. Just ask at the front desk!
Chat Service Live chat with us in real time from home or wherever you are! Chat is available during library open hours.
Communication Visual Menu We have Communication Visual Menus available at the Front Desk to aid as a communication tool with non-verbal and hard of hearing patrons and improve their library experience. If preferred, you can bring your own copy with you!
Curbside Pickup You can pick up your held items or any items we have on our shelves through curbside pickup. When you're in the library parking lot call 780-962-4423 ext. 0. Our staff will ask for your library card number and check out items for you. A staff member will meet you outside with your items. Don't forget to bring your own bag if you have lots of items! Curbside is available during our open hours. Just want to pick up items already on hold for you? Try our Click & Collect service via the TRACpac app.
Friends Café
Come to the library for complimentary tea or coffee available to ALL library users. Provided by the Friends of SGPL.
High interest / low reading level books
(pathfinders last updated May 2022)
HiLo books for middle grades
HiLo books for teens
HiLo books for adults
Dyslexia friendly books
Dementia friendly books
Inclusive Programming Program age recommendations are simply a guideline for content. Everyone is welcome to attend, regardless of age or ability!
Lap Desks Lap desks are available for patron use in-house. Find them in the Coffee Area.
Large Print Materials Materials in larger type face are available in fiction and nonfiction physical print books. These are listed in the TRAC catalogue. Digital formats also available as the eBook platforms allow readers to adjust the print size and many other setting options.
Library Cards If you live in Spruce Grove, Parkland County, or any Yellowhead Regional Library municipality, you are eligible for a FREE TRAC card from SGPL.
Register for your library membership today!
Listening Devices Don't have a CD player or DAISY reader at home? You can borrow one with a valid library card. See our kits for more information or to place a hold on items.
Magnification Devices Full-page magnifying readers are available for in-house use. Find them at the Information Desk.
Parking Our location has accessible parking spaces in the parking lot right in front of the library.
Print Disabled Assistance A print disability is a learning, physical or visual disability that prevents a person from reading conventional print. It can be temporary or permanent. We have a variety of collections, tools and services to support you. Looking for more? We can connect you to CELA and NNELS for further resources.
Program and Special Event Accessibility These programs are for everyone! Online programs will be captioned. If you require another access service to fully participate or have any questions about accessibility, please contact the Programming Team at asgprogramming@yrl.ab.ca or call us at 780-962-4423 ext. 0. To ensure the best experience, please try to contact us at your soonest convenience.
Public Computers/Keyboards Our Public Computer Desks have at least 28.5” of clearance to allow for individuals using wheelchairs to pull up without bumping their knees. They are also 72" across the accommodate caregivers, walkers and other mobility devices at the same station. Our keyboards and mice at public stations are washable for health and safety reasons.
Reachers/Grabber Sticks
At the front of each book aisle we have handy grabber sticks. Perfect for those hard to reach books.
Refugee reads (pathfinder last updated May 2022)  Refugee reads
Sensory Corner We invite you to experience our Sensory Corner, located in the Children's Area but accessible to users of all ages and abilities. Provided by the Foundation for Cohesive Communities.
Shopping Carts/Baskets Carts and rolling baskets are available in-house to help you, whilst browsing the library.
Specialized Library Collections We have a vast selection of resources available to borrow and enjoy at home including hi-lo readers, high contrast picture books, Literacy Backpacks, Sensory Kits and Items, Memory Kits, Language Kits, Bibliotherapy Kits and more. Just ask at the front desk!

Washrooms Many of our washrooms are gender-inclusive for anyone to use, regardless of their gender identity or presentation. Our washrooms all have changing tables available.
Website and Social Media Accessibility We are striving to make our website and social media content more accessible and reduce barriers. This is a work in progress and we are working towards being WCAG 2.0 compliant.
Wifi Hubs We now have two Wifi Hubs that patrons from our library can borrow thanks to a generous donation from Telus! The hubs can be borrowed for 2 weeks and can be used to access the internet with free unlimited data.

For more information and requests for accommodation​:​