COVID 19 Response FAQ



When will SGPL reopen?

SGPL will reopen as part of Stage 2 of the Province of Alberta's Open for Summer plan. 

Reopening Date: Tuesday 15 June at 10am


*Curbside Services and Virtual Programs* - will continue. Please call 780-962-4423 ext. 0 to pick up your items and/or enquire about online programs and services. 


How Does Curbside Pickup Work?

You can pick up your held items or any items we have on our shelves through curbside pickup. When you're in the library parking lot call 780-962-4423 ext. 0. Our staff will ask for your library card number and check out items for you. A staff member in an orange vest will bring out your items* on a cart. Please wait until they step back before you step forward to ensure physical distancing.

*BYOB (Bring Your Own Bag) for Curbside Pickup! 

As restrictions continue due to COVID-19, we are still working hard to provide curbside pickup services for our patrons. If you have items to collect, we ask that you bring a reusable bag in which you can carry your items once they are brought out to you. We are trying to do our part to reduce the use of single-use items in Spruce Grove and with your help, we are making sure we implement this idea.

Exception: During rainy weather we will provide a plastic bag for your items. Return these bags on future library trips and WE can reuse them.


How do I return my items?

You can return any items that fit through the 24 hr drop-off slots located outside to the left of the main library entrance. For ‘oversize’ items (such as backpacks, sensory items, or kits) that will not fit in the drop bin, please contact us to arrange a curbside drop off. 


My account is about to expire. How do I renew it?

You can phone us at 780-962-4423 ext.0. Please have your library card number ready. 


I don’t have a library card. Can I still sign up?

You may register for a card using our online registration form. We will contact you with your account information.

How do I access program and special event info?

Information on ALL of our current program season can be found here: Winter Spring Programs

Special events for this month can be found here: Pride Month @SGPL 2021

You may register for programs and special events using our online registration forms found by each program listing or call us at 780-962-4423 ext. 0 and we'll be happy to help. You can also take a look at upcoming programs via the upcoming events.


How do I find out about the Summer Reading Club?

The good news? We have an awesome summer reading club this year! The better news? It’s all online & can be done entirely at home!

Information on the TD Summer Reading Club 2021 can be found here: Summer Reading Club

Register online for the Summer Reading Club (Registration begins Tuesday 15 June). Keep track of your reading and be entered to win weekly prizes!

You may register for local programs and special events using our online registration forms found by each program listing or call us at 780-962-4423 ext. 0 and we'll be happy to help. Registration begins Tuesday 15 June. You can also take a look at upcoming programs via the upcoming events.


Can I donate items right now?

No. We are currently at full capacity for donated materials, and due to COVID-19 concerns we are unable to accept any more. An announcement will be made on our social media pages and this website when we are ready to accept donations again.


 

What do I do if I am feeling unwell?

Anyone who exhibits symptoms must stay home and seek health care advice as appropriate; parents can call Health Link 811 and/or their primary health care practitioner (family doctor), and fill out the AHS Online Self-Assessment tool to determine if they should be tested.

For Health Information Related to COVID-19 visit this website: http://www.yrl.ab.ca/covid-19

Resources: