COVID 19 Response FAQ

When will SGPL reopen?

Effective Tuesday, April 6,2021 at 6PM, SGPL closed its doors in response to the Province of Alberta's return to Step 1 of its A Path Forward plan. The library will not reopen until directed by the Alberta Government that it is safe to do so.

*Curbside Services* - will resume on Thursday April 8 at 10:00 am. Please call 780-962-4423 ext. 0 to pick up your items. 


How Does Curbside Pickup Work?

You can pick up your held items or any items we have on our shelves through curbside pickup. When you're in the library parking lot call 780-962-4423 ext. 0. Our staff will ask for your library card number and check out items for you. A staff member in an orange vest will bring out your bag on a cart. Please wait until they step back before you step forward to ensure physical distancing.


How do I return my items?

You can return any items that fit through the 24 hr drop-off slots located outside to the left of the main library entrance. For ‘oversize’ items (such as backpacks, sensory items, or kits) that will not fit in the drop bin, please contact us to arrange a curbside drop off. 


My account is about to expire. How do I renew it?

You can phone us at 780-962-4423 ext.0. Please have your library card number ready. 


I don’t have a library card. Can I still sign up?

You may register for a card using our online registration form. We will contact you with your account information.   


Can I donate items right now?

No. We are currently at full capacity for donated materials, and due to COVID-19 concerns we are unable to accept any more. An announcement will be made on our social media pages and this website when we are ready to accept donations again.

 

What do I do if I am feeling unwell?

Anyone who exhibits symptoms must stay home and seek health care advice as appropriate; parents can call Health Link 811 and/or their primary health care practitioner (family doctor), and fill out the AHS Online Self-Assessment tool to determine if they should be tested.

For Health Information Related to COVID-19 visit this website: http://www.yrl.ab.ca/covid-19

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